Welcome to Winology System Support. Use our AI Assistant in the bottom-right corner, review common questions, or contact our support team directly.
Contact our support team for technical assistance, service inquiries, and general questions.
support@winology.ca
Email SupportMonday to Friday
8:00 AM - 5:00 PM Eastern Time
Critical incidents may be addressed outside regular business hours.
Use the chatbot in the bottom-right corner to get quick answers regarding cybersecurity services, MDR, SOC, SIEM, support, and cyber risk assessments.
Winology System provides cybersecurity advisory, cyber risk assessments, MDR and SOC advisory, SIEM strategy, vendor selection, security architecture, incident readiness planning, and cybersecurity governance consulting.
Managed Detection and Response (MDR) is a cybersecurity service that continuously monitors, detects, investigates, and responds to threats across your environment using security experts and advanced tools.
A SOC is a team of cybersecurity professionals responsible for monitoring systems, investigating alerts, and responding to cyber threats on a continuous basis.
Security Information and Event Management (SIEM) platforms collect, correlate, and analyze security logs from multiple systems to help identify suspicious activity and support incident investigations.
The assessment includes a high-level review of your cybersecurity posture, key risks, security gaps, current security controls, and recommendations for improvement.
Most assessments can be completed within one to two weeks, depending on organization size and complexity.
Business leaders, IT teams, healthcare organizations, non-profits, municipalities, and organizations looking to improve cybersecurity maturity can benefit from a Cyber Risk Assessment.
Send an email to support@winology.ca with a description of the issue, business impact, contact information, and any relevant screenshots.
Most support requests receive an initial response within one business day. Priority issues are reviewed as quickly as possible.
Yes. Winology System has experience supporting cybersecurity programs, risk management, governance, and security operations within healthcare environments.
Winology provides advisory and brokerage services that help organizations identify, evaluate, and implement managed security solutions through trusted partners.
Pricing depends on organization size, complexity, and project scope. Contact us for a consultation and tailored proposal.
Winology System
215 Sims Estate Drive
Kitchener, Ontario
Email: support@winology.ca
Phone: 519-748-1915